wrong currency

Hi I don't know if this is the right place for this question .But as the f-secure Help desk was unable to solve my problem they suggested I try here. I tried out the freedome app on my android and at the end of the trial period I opted for a one year subscription. Unfortunately it asks for payment in pounds sterling . However, as I live on the continent I need to have this in euros. I tried deleting and reinstalling the app but it still insists on pounds. Does anyone have a solution to this? Thanks

Comments

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello libpcap,

     

    From where are you trying to purchase the subscription? From a mobile App-store or from our website?

     

    You should normally have the possibility to change the currency. 

    Could you provide a screenshot of the problem?

  • Thanks for your quick reply. I got this app from google play. I have checked and there is no way I can change the currency. Screenshot: http://s1065.photobucket.com/user/libpcap/library/ Thanks again
This discussion has been closed.
Product & Pricing Info