license

pirre

i cant use my f-secure on more than one computer.when i try to it says that the product key already have been used.what too do.

MJ-perComp

Hi,

 

are you sure you have purchased a 3-installation key?

Please call the support hotline, they can doublecheck and reset the keycode.

if you have a proof of purchase you should rather open a support ticket and provide a scan of that.

 

BR

 

[Deleted User]

Hi Pirre,

 

The message you get indicates that you have a single computer license.

In order to install our product on multiple computers, you need a 3 or 5 user license (depending on the amount of computers you want to protect).

 

Best regards,

Stephan

 

Edit: In case you have a 3 or 5 user license, please contact us with the keycode, we can check and, if needed, reset the installation count on it.

pirre

It was only 1 license I had bought.thanks for the help.