Freedome 12 month VPN

pegun

I recently signed up for a 12 month trial of VPN from black friday, the code was (purposely edited) F...NRA.  This was working on my Android tablet, however due to the slowness when Android 5.0 was pushed out, I needed to revert back to an older version.  Once I did so, the code was no longer valid.  Is there a way to recover this?

Ben

Hello Pegun,

 

Sorry again for the delays. I'll contact you by private message in order to resolve your problem.

pegun

5 days without a response. Wrote an email to the fsecure team, rated lower than I would have liked to in the survey presented.

 

Any answers here?

pegun

1 week, any updates?

Ben

Hello pegun,

 

Sorry for the delay in the reply.

Do you still use the same account? Did you try restoring purchase from the account?

pegun

Hi Ben,

Yes, when I restored my tablet I used the Google play store to download the VPN client from my purchased apps. When I downloaded it again, it only installed the demo version which is now in expired trial mode.

pegun

Two weeks without an answer beyond "are you using the same account"? Come on guys.

pegun

Works great, thanks Ben.