F-Secure not removing virus

Hello,
I'm running Windows 7 & use Charter Security Suite, F-Secure. When I run the scanner it shows I have a virus in C:\swsetup\ISOs\Vision Diagnostics.OSO & F-secure can't rid the virus. I need some suggestions please. My pc is just one yr. old & I do have another yr. of warranty on it. I hate to have to do a system restore, but will as last resort.
I also ran the on line scanner that F secure has listed on their site & it shows NO maleware/adaware, but I noticed it only scanned about 1/4 of my files.
If I try to delete this file will that get rid of this virus?
Thanks, Janis
Best Answer
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siramic Posts: 43
Hi Janis, it could be a false positive. Do you have a HP PC? In doing a Google Search it brought up that it is used to burn a utility disc to check for HP hardware problems. If you have a HP, then you're fine, if not lets go from there. I too have Charter's version of F-Secure, and they are running v.9, compared to the new "store bought" 2012 version, so that may have something to do with it. You could also run a Malwarebytes scan for a second opinion.
Here are the links:
http://www.manualowl.com/m/Hewlett-Packard/rp5800/Manual/208704?page=9
5 Like
Comments
Thanks for your help & reply...Yes, I do have an HP pc. I wondered if this was the problem "false positive" being the computer runs fine & nothing has slowed down, all seems fine in that aspect. Not to mention that the quick clean & a couple other on line {one time} programs I ran showed no virus at all.
Again, thank you,
Janis DeGouff
Your welcome, and thank you for getting back to us. Glad all is well.
Scott
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