Freedome doesn't recognize subscription after factory reinstall of iPhone

7-spoke

Hi,

 

I had to perform a actory reinstallation on my iPhone 5 due to the short battery life. Thereafter I haven't been able to use Freedome, because it does not recognize my valid 1 year subscription. I've tried to "restore purchases/subscription" within the application, but it doesn't work. Can anyone help me?

 

Br,

 

Harri

 

Tapsa

We need more information to investigate this issue further. I'll contact you by private message with further details. 

 

Tapio

Chrissy

Hi 7-spoke!

Has there been any resolution to this issue? Please keep us informed, or let us know if you need extra help!