Freedome doesn't recognize subscription after factory reinstall of iPhone

7-spoke Posts: 2 New Member



I had to perform a actory reinstallation on my iPhone 5 due to the short battery life. Thereafter I haven't been able to use Freedome, because it does not recognize my valid 1 year subscription. I've tried to "restore purchases/subscription" within the application, but it doesn't work. Can anyone help me?







  • Tapsa
    Tapsa Posts: 82 F-Secure Product Expert

    We need more information to investigate this issue further. I'll contact you by private message with further details. 



  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
    Hi 7-spoke!

    Has there been any resolution to this issue? Please keep us informed, or let us know if you need extra help!
This discussion has been closed.
Product & Pricing Info