Purchased 1-month Freedome... No vpn

justin98
justin98 Posts: 1
in F-Secure VPN

I purchased a one month subscription of vpn service. I had to uninstall the app and profile due to other reasons. I re-install and It prompts me to buy a subscription when I already had. I purchased and re-installed the app with the same apple ID: XXXXXX@XXXXXXXX. com Unsure why It still detects I am unsubscribed. Also, I have email proof that I subscribed from Apple. Any help would be awesome!

Thanks!

-Justin

 

 

EDIT: REMOVED PERSONAL INFORMATION

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Comments

  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hello justin98,

     

    Sorry for the delay in the reply. Do you still experience this issue? Have you tried the "restore purchases/subscription" within the application?

     

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