License and pc restore

martink

A restore boot up menu was made on my Samsung laptop. That restore it to the as delivered condition.

I did not uninstall F-S IS before that to free the license

After uninstalling the evaluation versions of other malvare protection I reinstalled FS-IS.

It did not appear to consume a new license.

 

Does the FS-IS recognize it is being installed on the same (device ID?) and knows no to consume a license?

JohannesL

Hi, martink!

 

When you did the system restore the F-secure licens server sences that it no longer have any contact with the client and that F-secure no longer exist on that client and then the licens got released from the server.

 

The same thing works when you uninstall the product manually.

Ukko

Hello,

 

But here should be additional:

 

-> But not re-installation for Windows (with "format");

-> But not removing by "F-Secure Uninstallation Tool";

-> Manually, but with network connection;

-> Manually, but with "launched" processes/services by F-Secure;

 

and some other situations, where license usually goes to "stuck" and such as "still in use".

 

Or it's changed now?

 

Thanks and sorry for answer.

martink

Thanks. That figures.

When you say

the F-secure licens server sences that it no longer have any contact with the client 

does that apply to the PC which I left to the cottage and shall start next summer the next time?

What would happen if I tried to use the the same license on another PC after several months, but before next summer?

Would that license be in use or not?

 

Yes, also to just formatting the drive and doing reinstall. All licenses were used, but with the help of support got that settled.

Yes, also to using uninstall tool. Forutnately that was TP and it was easier to refresh the licenses.

JoniW

If your PC at your summer cottage is just turned off it will still take license in use next time you turn it on if there is any free spot on your license.

 

If your all licenses are in use already on some other devices then it's not possible to that computer take the license again in use.

martink

Thaks, no I know, that is just fien for me.