Sorry to hear that you are having issues with our products. Could you give us details on the problems you are facing?
Concerning the lock code for mobile security, kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.
For alternative way to unlock your mobile, refer to the following post:http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688
It's hard to restore
Which part of the restore do you have hard time to understand?
Have you followed the instructions that Ben posted?