Since using F-secure I get a windows warning that both Firewall is off and no virus protection is activated. At the same time F-Secure reports in the status screen that all items are activated. Do you know to handle/solve this discrepancy?
The software is supplied to me by my provider.
That is XS4ALL.NL based in the Netherlands, they obviously have a special version for delivery to their customers.
However now the good news:
It seems that I have overcome the problem!
Coincidently it looks as if my computer suffered from a corrupted repository.
I was unable to install IE9 over IE8 and also unable to do a system restore to a previous state. The message I got was "0x800423f3". Searching for this error brought me to a repository reset and guess what Windows reported correctly on the combination with F-Secure.
Hopefully this will help others also but anyway thanks to everybody who tried to help me.
Which operating system and F-Secure product are you using? If you running on windows, right-click the F-Icon and select about. The product and version is visible in this dialog.
I am runnig Windows Vista Home Premium (service pack 2) on my system.
The F-secure About / Info reports the following:
F-Secure Internet Security for Windows 9.16 build 131
F-Secure Anti-Virus 9.20 build 17320F-Secure Automatic Update Agent 8.25 build 4095F-Secure User Interface 9.10 build 8424F-Secure Management Agent 8.10 build 30095F-Secure E-mail filtering 1.02 build 7480F-Secure Network connections 6.24 build 124F-Secure Email Scanner 6.00 build 466F-Secure DeepGuard 2.21 build 114F-Secure Online Help 2.00 build 1470CustomizationF-Secure Sidebar Gadget 1.00 build 192F-Secure Service News 1.00 build 140F-Secure Browsing Protection/SW 1.10 build 5656F-Secure Browsing Protection/ES 1.10 build 1039
Hopefully someone can give an explanation or solution.
Thanks in advance
Before trying to fix the issue you have.
Try to update to latest version download here
Your key will work with latest version.
Thanks for answering, but your inf on workong key is incorrect, mine is not accepted.
Strange if you have an Internet Security 2010/2011 you should be able to use your key.
From whom did you get the Software?
Is it F-Secure branded contact F-Secure support and let the key check.
In case you have it from your internet provider then it will not work.
When did the issue start?
Did something change in the system?
That was a nice one