serial not working

I had to re-install, surprise: beta serial I am entitled to for 6 months is not accepted any longer, pls help !

Best Answer

  • VilleVille Posts: 494 F-Secure Employee
    Accepted Answer


    Make sure you are using the correct installer. If you have beta subscription for Internet Security Technology Preview, then take the installer from / ISTP project. The installer you get from there should have the key embedded in filename so you don't really need to enter it manually.



    (F-Secure R&D)



  • SimonSimon Posts: 2,609 Superuser
    How did you reinstall? You did it from the installer in your Beta program portal, for whichever product you're testing, yes?
  • yeoldfartyeoldfart Posts: 509 Superuser

    hello and thank you, clean install after hdd refurbishing, F-S IS (the one I'm testing from th beginning of this beta) rls from portal

  • SimonSimon Posts: 2,609 Superuser
    I'm wondering if it's because you've reinstalled Windows. My suggestion would be to report the issue via the Beta feedback portal, or PM @Ville .
  • yeoldfartyeoldfart Posts: 509 Superuser

    it might also be that we're too near from beta end... you're right I'll see this thru feedback portal

    thank you

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