Adobe Help.exe / Trojan.Generic.6993620

Hi all,

I'm using F-Secure IS 2011. I got this message real-time (no manual scan or scheduled scanning on) :

Virus found. Removing...

Adobe Help.exe
C:\Program Files (x86)\Adobe\Adobe Help



I have Adobe Creative Suite 5 and the Adobe Help has been installed with that.
I've been using that program for a long time.



Is this a false, is it safe to remove from quarantine?




  • emza
    emza Posts: 3


    Thank you Ben,

    Today I took the file from quarantine and performed a scan, and with the newest updates (2011-12-02_03) it came out clean. Yesterday when the file was informed as a trojan, updates were 2011-12-01_05.

    I quess it's worthless to submit a sample anymore, or is it?


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello Emza


    Thank you for your fast feedback on the situation.


    The detection you faced was indeed a false positive. The updates you mentionned seem to have solve your problem so it is not of high relevance at this stage to submit a sample anymore.



  • emza
    emza Posts: 3


    Thank you very much for your answers, Ben.

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