Licence Expired = a monthly message
I received a message indicating that my F-Secure licence has expired, in spite of having over 100 days time to renewal. This was on all my devices. I send an email to the Customer care and it was logged under ref _00DboJXPV_500b07hsZQ. I got an email reply with the instruction to Uninstall and then Reinstall. This was in July 2014. In August I have been receiving the same massage again on my devices, in the order that the installation took place. I responded to the proposed fix and asked "Do I need to uninstall and reinstall every month". I received a reply with a telephone No (08443380131). I tried this number but could not speak to a customer support team member, as they were all busy.
Thinking that a new install expires automatically in 30 days and may be the F-secure system does not recognise my licence expiry date. Can anyone please help?