Trial expires on re-install
TreasuryAgent
Posts: 5 New Member
in Privacy VPN
Was signed up to the 6 month trial, had most of it left, had to uninstall freedome from my android device (Xperia t), reinstalled, however now the trial has reverted to a 7 day ( and the code can no longer be used) how can this be fixed, I would have expected the trial account to be held within the play/marketplace account to allow for reinstalls.
Comments
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Hello,
As Freedome is a privacy app, we avoid collecting any data that could be used to identify our users. Thus, we are not able link the campaign codes to app store usernames or IDs. That is why after reinstallation, the code is no more valid if the campaign has been stopped.
I'm sorry for the inconvenience.
Best,
Päivi, Freedome team
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