Forgot my F-secure Anti theft password.

I enabled anti theft security in my nokia smart phone N800, and now i forgot the password in a great collapse. Am now worried will i be able to use other sim in my phone. Pls help me how to reset the password or to uninstall and install again. 
Note: the problem is i din define a trusted number when i enabled the anti theft.. I couldn change any setting or i couldn exut tat application as it prompt for that code to exit or do any furthet change in the settings...Am totally confused and worried abt my phone.. pls help? 

Comments

  • Hi achaljain,

     

     

    We can help you with this problem, but not here on our community. Please open ticket to our support.


    To contact support, please go to following address:
    http://www.f-secure.com/en/web/home_global/support/contact

  • maria
    maria Posts: 2

    i enabled anti thef  security in my nokia E7 and now i forget my password and i am not able to use my phone pls help me how to restart my phone

  • HI Maria,

     

     

    As previously mentionned by Jayson and Jari-P, we can help you with your issue, but not here in the community.

     

    Please take contact with our support:
    http://www.f-secure.com/en/web/home_global/support/contact

  • A-Finn
    A-Finn Posts: 2

    I made the same mistake. Contacted a week a go to the support. Have sent them my phone number, my subscription number, my IMEI-code, a scan from the F-Secure purchase receipt, a scan from the phone box. Have sent everything they have asked. Nothing happens, I have not get any reset to the Anti-Theft Security code.
    My phone has been a partly non-usable a week now and it seems to be at same state forever.

  • A-Finn
    A-Finn Posts: 2

    Case closed, code received. Not as a normal SMS Message, but directly to the application.

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