Forgot my F-secure Anti theft password.

Pavithu

I enabled anti theft security in my nokia smart phone N800, and now i forgot the password in a great collapse. Am now worried will i be able to use other sim in my phone. Pls help me how to reset the password or to uninstall and install again. 
Note: the problem is i din define a trusted number when i enabled the anti theft.. I couldn change any setting or i couldn exut tat application as it prompt for that code to exit or do any furthet change in the settings...Am totally confused and worried abt my phone.. pls help? 

[Deleted User]

Hi Pavithu,

 

If you have forgot your Anti-Theft security code, it can be reset but this cannot be done in Community. Please contact our support.

 

Thanks.

 

Best Regards,
Jayson

achaljain

dear sir  ihave forgot my f- secure  security pasword . which was installed in my  nokia n-8 mobile . now i dare when i will change my sim any time it should be locked . pls. help me & send me the new password at my e-mail address                                                                                                                                                                                                 

with regards,

rajan jain .

[Deleted User]

Hi achaljain,

 

 

We can help you with this problem, but not here on our community. Please open ticket to our support.

To contact support, please go to following address:
http://www.f-secure.com/en/web/home_global/support/contact

maria

i enabled anti thef  security in my nokia E7 and now i forget my password and i am not able to use my phone pls help me how to restart my phone

[Deleted User]

HI Maria,

 

 

As previously mentionned by Jayson and Jari-P, we can help you with your issue, but not here in the community.

 

Please take contact with our support:
http://www.f-secure.com/en/web/home_global/support/contact

A-Finn

I made the same mistake. Contacted a week a go to the support. Have sent them my phone number, my subscription number, my IMEI-code, a scan from the F-Secure purchase receipt, a scan from the phone box. Have sent everything they have asked. Nothing happens, I have not get any reset to the Anti-Theft Security code.
My phone has been a partly non-usable a week now and it seems to be at same state forever.

A-Finn

Case closed, code received. Not as a normal SMS Message, but directly to the application.