How to ignore a virus alert?
F-secure claims that some steam game executables has viruses. Now I want a simple solution how I get to execute these files without going through hoops.
After virus detection I have the option to: clean file, delete file, isolate file and prevent from running the file. Why is there no option for "ignore and execute when launched"? Why do I have to jump all the hoops to get this file running again ... I have tried to add the file to exception, but it still wont launch the file. How the F am I supposed to be able to do that?
I guess F-Secure don't provide an "Ignore warning - I'll take my chances" option, in case people click it accidentally and then get infected.
I know what you mean about jumping through hoops, but as far as I am aware, submitting a sample to the FS Labs is probably the quickest way to get something white listed.
Have you tried running the program in gaming mode, and / or with FS disabled? That would, of course, render your machine vulnerable, but it might be a temporary workaround.1 1Like
Sorry for questions....
Can be helpful next information or questions (if situation will be stuck):
-> Which version of F-Secure you have?
-> What detection-name created during prompt about malicious item?
-> Do you use both variants of exclusion-list:
- for real-time scanning;
- for manual-scanning?
-> If excluded..... not work - maybe here prompted about some of "resources" or "temp"-files - maybe you able to try add to exclusion list - current file too. With directory-folder, for example.
-> From real-time scanning prompt probably not able to "ignore" file, because... real-time scanning prompts can be by various situations and if here detected something "certainly malicious" (potentially like detection-name) - current one not as design to ignore this fact and allow file.
But should be work any other steps.1 1Like
NikK Posts: 935 Rock Star
Additional related information from the help file:
If the real-time or manual scanning detects an application that behaves like spyware or riskware but you know it to be safe, you can exclude it from scanning so that the product does not warn you about it anymore.
Note: If the application behaves like a virus or other malicious software, it cannot be excluded.
You cannot exclude applications directly. New applications appear on the exclusion list only if you exclude them during scanning.6 1Like