conflict with Virgin media hub
I have a licence for three computers which terminates next December.
I have just changed my Broadband provider and encountered a problem with your software. It has prevented me from get on to the internet. It somehow is affecting the IP Address of the Modem/Router - a Netgear model made for Virgin Media. Have you encountered this lately? All was working well until Friday morning when out of the blue I had the problem. The Virgin Tech people worked with me and it was only when I disabled you product that I was able to get onto the net. I have temporarily loaded their software to protect my system but I want yours back. What is the fault, more to the point can it be overcome?