Anti virus update from inside China - Blocked

T1m

Hello,

 

For the last month i have been unable to update my anti virus from China.. it looks like, for some reason, it is being blocked (cant connect to server etc.)

 

I can use VPN to update, but i have 6 machines and this is a bit of a pain.

 

Any others had a problem with this or know a solution?  for example an alternate update server...

Simon

We had a similar topic posted here the other day:

http://community.f-secure.com/t5/Security/Cannot-use-F-secure-online/td-p/53477

Not sure if anyone can answer this, except for F-Secure. Have you tried contacting them via the support channels?

http://www.f-secure.com/en/web/home_gb/support

T1m

Hiya.

Yeah I contacted support now. They asked me to try download a file for manual update. However I cannot as this is also blocked.

I even have to use VPN to access this forum!.....

Looks like I have no options really... Can't imagine why it's blocked.

Ukko

Hello,

 

Sorry for reply... just two suggestions....

 

- What about your Internet Provider - can it's be wth any filters/blocks by that side?

VPN can to fix that.

 

Here can be just maybe check around traceroute by command line, but not sure.. that it's not hard to understand - if you not sure.. how it was before.

 

- How about something, which can be around malicious on system?

VPN probably also can to fix that...

 

So.. does it mean - maybe you can to try visit any other protection-companies websites?! Time to time malicious software can to use "block/prevent"-features for blocking downloading updates or trying to visit security-proteciton websites by known 'large' companies.