freedome app charged while the subscription was canceled
I have tried using the freedome app for android on my nexus 7 2013 device
I was dissatisfied with the app and when I wanted to cancel my subscription something happened and I couldn't but the charged me for that.
Now I want my money back because I didn't want to be charged
Here's my order number
Order date(I didn't know I was charged )
Jun 10, 2014 3:12:15 PM IRDT
|Monthly subscription (F-Secure Freedome VPN)||$4.99/month|
Monthly Subscription - Auto Renews on Jul 10, 2014
I want the money back as I said
Thank you for the help
Sorry to hear about the dissatisfaction. We would of course be interested in hearing why you are not happy with the app.
You can cancel the subscription from the Freedome page on Google Play Store and it will end in your case July 9. You can read more on auto-renewable subscriptions at:
F-Secure is not able to give you the money back, but you need to contact Google Play Store and ask for a refund.
I'm sorry for the inconvenience.
Päivi, Freedome team0 Like
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