TP 2.13 won't scan anything

yeoldfart
yeoldfart Posts: 539 Superuser
in Home Security Beta Programs

from main gui I can't trigger either "quick scan" or "custom scan" from "advanced, this is a critical bug imo which I jsut have reported.

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  • Simon
    Simon Posts: 2,674 Superuser

    I've just put my sunglasses on to view the GUI, and it seems to be working for me, YOF.  By "Quick Scan", I assume you mean "Virus and Spyware Scan", which can be launched either from the main page "Scan" button, or via Tools > Advanced Scan.  I have tried both methods, and both work for me, and I have also launched the Full Computer Scan successfully. 

     

    How did you install the update?  Was it from the prompt, and did you install it over the top of the previous version?

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  • yeoldfart
    yeoldfart Posts: 539 Superuser

    Hi :)

     

    Clean install after dl new stub, I confirm I can start no virus scan

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  • Simon
    Simon Posts: 2,674 Superuser
    No idea, then. The difference we have is that I installed mine as an upgrade from the prompt.

    Can only suggest FS Uninstallation Tool and try a fresh install of the TP. Otherwise, it'll be a question of waiting for a response from the beta team. Smiley Sad
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  • yeoldfart
    yeoldfart Posts: 539 Superuser

    I guess it's a gui bug as all services are running

     

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