Computer Security Off?



I am new to the forum.

I have recently installed F-Secure 2012 and recently the Windows Security Centre has been showing that the Computer Security is off. (i.e. no firewall and virus/malware/spyware protection).

When go to the F-Secure Launch Pad and click the Computer Security tab, a graphic appears which says 'turning on' but nothing seems to happen and nothing changes.

I am concerned that I am not protected.

Any ideas. Thanks.


  • Please - can anyone help? I'm worried about using my computer as not sure if my security is compromised because of this.  Any ideas please??

  • Janiashvili
    Janiashvili Posts: 454 Adventurer

    open support case please, as long as here none can help you(as it seems)

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee


    Hello cityblue,


    I believe this issue might not be resolved in the community as it probably requires analysing some logfiles.


    Could you please create a support request?


    Please also add a FSDIAG to your request.


    Feel free to refer to this thread in your support request.


    Best regards,


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