First update after reboot always fails - Anti-Virus for Mac
After rebooting my Mac when I manually check for updates, the update always fails with an error message to check my connection and try again. However if I check again immediatley afterwards the update and subsequent updates work ok.
I am currently testing the product on a 30-day trial.
I am running OS X Mavericks (10.9.2) and the version of Anti-Virus is Version 1.0.282 (13406).
thanks,
Robin
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Comments
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Hi evfrson,
Does the issue occur directly after reboot? If so, you could try to wait for a while as the computer might take time to detect the internet connection.
Even if F-Secure is not able to download virus definitions right away after reboot, it will download them automatically later on. If not, the software will notify you that definitions are old.
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I tried to uninstall and reinstall but the uninstall tool failed with the error number 1009.
I used to get this error on the older version of Anti-Virus for Mac.
I can't believe this still hasn't been fixed.
I am beginning to think that F-Secure testing process isn't that good.
I've given up now and trying a product from another vendor.