Activation failed

patrickdeplantepatrickdeplante Posts: 2
in F-Secure SAFE

Hi,

 

Although I can connect to the internet, the activation of FS AV 2011 failed with the message that there is no connection to the internet ?

 

Any ideas ?

 

 

thanks

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Answers

  • 2eemeli2eemeli Posts: 99

    Hi,

     

    you can update to AV2012 and try to access guts.sp.f-secure.com from a browser once you upgraded.

     

     

    Get the latest version from here

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  • patrickdeplantepatrickdeplante Posts: 2

    Hi,

     

    I 've solved the problem by installing F-Secure with the uninstallation tool and after a restart installed FSAV 2011 again.

    Everything works as aspected.

     

    Thanks for the info.

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