Have some problem with my mob
Recently I installed F-Secure (anti Theft) program on my cell phone.Everything is working normally, but there is some things that i dont understand.
1.Does evry version of f-secure have (#wipe#) tehnology? And if it does,does it clear only files in memory card or in phone memory too(contacts,messages,pic.......)
2.My mobile data(internet connection...) is always turned off,is that means that f-secure cant locate me?
3.how f-secure (#locate#) work(what connection it used)?
4.If option(if sim card changed lock phone) is turned on,and i changed the sim card,will the return off at old one sim card brake protection or it will stay?
5.If i enable(report sim change),was the message with information go to trusted number?
6.how (#unlock#) work? Can i send message from any mobile phone or just trusted number?
7.If i locked my phone is there any way to thief unlock him( i heard some kind of hardreset(3 or 4 buttons press in same time) can break mobile protection and f-secure proteciton)
8.And ,Do not make the job easier to thief with this work restoring the password(https://my.f-secure.com/en/recover-password) he just put his e-mail,dont understand
I know you've heard enough of these questions but for me, it would really mean if you help me and answer the above mentioned items.
Sorry for bad english and thanks in advance.
Comments
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Hello Yeah,
I'll try to reply to your questions in order(assuming Android is your Operating system).
1. Please refer to
http://community.f-secure.com/t5/Security-for-PC/How-can-I-wipe-my-Android-device/ta-p/15598
"The remote wipe performs the factory reset, which removes all user data from the device’s memory. All system folders, internal memory cards and drives, and external memory cards are wiped."2. and 3. Please refer to
http://community.f-secure.com/t5/Security-for-PC/How-can-I-locate-my-Android/ta-p/15624
"Make sure that you have turned on GPS in your device to receive the location information."
"Anti-Theft replies with an SMS message that contains the latest location of the device"4. and 5. Please refer to
http://community.f-secure.com/t5/Security-for-PC/How-can-I-turn-on-the-SMS-alert/ta-p/15604If
"When the SMS alert is turned on, an SMS message will be sent to the trusted number when the SIM card in your device is changed."
Switching back to the old SIM card should not break our protection.6. Please refer to
http://community.f-secure.com/t5/Security-for-PC/How-can-I-lock-my-Android-device/ta-p/15606
7. In doing the hard reset, the device will erase all the current user data, thus protecting your personal info stored on the device(including applications).8. As mentioned by Simon in order to use this option, you need to enter the address you registered. The thief cannot therefore unlock your mobile phone this way.
If you are not using Android, you should be able to easily find the corresponding Knowledge Base articles for your Operating system , using the search function.
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8. That kind of verification is used by user who have full version(who registared) right?
2.I didnt understand ansver.If my mobile data connection is always turn off(mobile that is for example stolen) how f-secure can find me?What connection he used?
7. And if it true that hardreset can break f-secure demand password, that means f-secure can protect your files not to be stolen(not your phone) right?
9.quote f-secure help
"if you shut down the aplication,the infected file are not quarantined"
that means that virus who was in quarantine goes back in phone?
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