Online Puchase Security Glitch
I recently made two online purchases whilst protected by F-Secure Banking Security.
The first purchase was with a debit card and the transaction was referred to Verified by Visa and the second was with a credit card and was referred to the equivalent Natwest Mastercard verification site. In both instances a screen eventually appeared stating that the transaction was unsuccessful and had not been authorised, I should therefore try again later or call the merchant by telephone.
Notwithstanding these notifications, both transactions had actually been accepted and instantly processed with the money taken from my bank account.
Does anyone know why this might have happened, whether F-Secure should indeed protect against this occurance and what settings I might amend to prevent it ever happening again?