How can I recover my password in F secure

I really need help because i forgot my password  of the app is there any way to recover it fast

 

 

need help 

onin,

Comments

  • Lauri_H
    Lauri_H Posts: 59 Former F-Secure Employee

    Hello,

    I'm sorry to say, but there is no password recovery option for the master password. Unfortunately, even with a password manager, there is still the one password you need to remember. I do hope you manage to figure it out.

     

    ++lauri

  • If i change the sim of the phone it requires password but i already forget the password what can i do its already lock

  • Lauri_H
    Lauri_H Posts: 59 Former F-Secure Employee

    Changing the sim on the phone shouldn't affect fs-key in any way. Are you maybe talking about f-secure mobile security and not fs-key? If you are talking about mobile security, I can try to redirect your question to another section of the forum.

     

    ++lauri

  • what would be the possible solution to the problem ..? Can i delete the app ? but when i tried it it wont work

  • Lauri_H
    Lauri_H Posts: 59 Former F-Secure Employee

    Can you clarify what app you are talking about? This section of the forum is about fs-key, a password manager. I think you might be talking about mobile security, a security application for mobile with antivirus and theft.-prevention etc.

     

    ++lauri

  • Can you redirect me please . Its F secure on mobile

     

    thanks,

  • Yes i forgot my mobile sexurity code ..so this is a wrong place :3 can you redirect me to the right place thanks Smiley Very Happy

  • Lauri_H
    Lauri_H Posts: 59 Former F-Secure Employee

    I alerted the moderators of your plight, I am certain your post will be moved to a more related section in the forum sometime soon and an awesome product expert will pick up your case.

     

    ++lauri

     

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello,

     

    @emperorI moved the whole thread to a more relevant board. 

     

    Concerning the problem at hand kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.

    http://community.f-secure.com/t5/Mobile/Forgot-lost-your-security-code-Read-this/td-p/7439

     

    For alternative way to unlock your mobile, refer to the following post:
    http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688

     

    Thanks.

This discussion has been closed.
Pricing & Product Info