Installing onto an android tablet

agbrigg

I have F-Secure through virgin mobile and it allows me to install onto 5 devices, I have succesfully installed to 2 PC's but I cannot install to my Fabtab Android Tablet. I have send the required email to the tablet but it wont open the exe file. I have gone onto the internet on the tablet and gone to the F-Secure page and gone to my account but for some reason wont install from there either. Please help.Thanks.

Simon

It sounds like your version of Android may not be compatilble with F-Secure.  Which version of Android does the tablet run on?

agbrigg

4.0.4 model TWD_MID

Simon

OK, the only thing I can do is refer you to the KB article below.  If none of that works, I can only suggest you open a Support Ticket, unless anyone else here has any other ideas.

 

http://community.f-secure.com/t5/Security-for-PC/How-do-I-install-F-Secure-SAFE/ta-p/43545

Jake

Hi agbrigg,

 

Here are the Virgin Media specific instructions on how to download and install the Android version.

http://community.f-secure.com/t5/Security-for-PC/How-can-I-install-Mobile/ta-p/26882

agbrigg

Thanks for your sugestions tried without succsess, get to install on this device, when I tap on this device nothing at all happens????

NikK

It may be a browser issue, perhaps settings restricting javascript or similar. Verify the settings or see if there's a reset option.

If you have another browser on your tablet I suggest you try from that. You could also check for updates for the browser.