Products & Services
You have to contact support for that: http://www.f-secure.com/en/web/home_global/support/contact/request
Or if you have set up a trusted number you can try to send a SMS from that phone with the text #UNLOCK# (and send that to your phone)
Hi! I've moved this post to the appropriate board. Please continue the discussion here if you need any more help!
As stated above, you will need to contact support, as this is not something which can be dealt with on the forum.
Hopefully you'll get a response after the weekend.