E7 f secure locked

Dear sir,

I had forgotten my f secure mobile security code and had replaced the sim in my phone and now its locked. My phone is Nokia E7
My trusted mobile number is XXXXXXXXXXXXXX
I received message with unlock code on my trusted number but I cannot type as even keypad is struck n does not work after it got locked. Also I tried sending #UNLOCK# to the number but it does not work.

Kindly advice.

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