MySafe not showing licences available on 1 laptop but OK on others

I am a transferee from Virginmedia.

 

I have successfully installed F secure on 1 PC & 1 laptop but on my other laptop (Windows 7), when I log in to F secure, my 'safe' is empty -

 

Under the 'Manage your security' heading is a box with 'Error Please try again in a moment' with a white cross on a red circle and an OK button which when clicked on makes the error box disappear. I can still access my account details etc.

 

I have logged in on both other computers and my 'safe' shows I have used 2 out of 5 licenses.

 

Does anyone have any idea why my laptop does not show the licenses available and used?

 

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