lost password / unlock code Nokia

retepretep Posts: 3
in F-Secure SAFE

hello,

can someone tell my how to get clear from F secure  anti theft on my Nokia E7 phone, the code i wrote down does not work any more .

 

grtz.

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  • MarianaMariana Posts: 1

    Does someone know how to unlock my Nokia E6? I have already contacted the support but they could noth help at all. Can you guys at least reset my code. Already sent all documentation proven that I am the owner.

    tks

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  • SimonSimon Posts: 2,650 Superuser

    I'm afraid there are no short cuts - you have to raise a Support Ticket to have your phone unlocked.  This is not something we can do on the forum - sorry.

    Marianalkun
    2Like
  • NikKNikK Posts: 935 Rock Star

    One other option assuming you have set up and have access to the "trusted number":

     

    http://community.f-secure.com/t5/Security/f-secure-mobile-password/m-p/11397#M2688

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  • lkunlkun Posts: 1
    @Mariana wrote:

    Does someone know how to unlock my Nokia E6? I have already contacted the support but they could noth help at all. Can you guys at least reset my code. Already sent all documentation proven that I am the owner.

    tks

     

    Like
  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Ikun,

     

    Are you having a similar problem?

      

    Note that the situation has changed since the beginning of this thread a year ago.

    Unfortunately Mobile Security for Symbian has reached its end of life on December 31, 2014 (see this article).

     

    You can try to follow the instructions provided as solution on this thread.

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