Firefox 26 addins - Online Safety 2.99.2287 disabled

GMcC
GMcC Posts: 2
in F-Secure SAFE

Hi folks,

 

Having just installed and activate F-Secure Safe from my Virgin account, I cannot seen to get Online Safety plugin/addon to be accepted by Firefox. Any clues?

I'm on FF 26.0

 

And more to the point, if the addin is disabled, then is banking protection active, or not?

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  • NikK
    NikK Posts: 935 Rock Star

    I have FF 26.0 and it's working.

     

    This is the Browsing Protection test page: http://unsafe.fstestdomain.com/  If it's working you should see a F-Secure message that a harmful website was blocked.

     

    In the settings for Online Safety there's a section called "Browser extensions" with an option to re-install extensions.

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  • GMcC
    GMcC Posts: 2

    Curious - thanks for the test page link which confirmed a page block.

    FF26 addon manager still indicates that Online Safety is disabled so must be a FF glitch.

     

    Bank websites managed to raise the  Banking Protection function so that issue appears to be OK.

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  • NikK
    NikK Posts: 935 Rock Star

    Yes, sounds like a FF issue only and that you are protected anyway. This is how it looks on my PC:

    add-on.png

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