Download issue; windows 7


I just purchased F-secure internet security. The program installation failed with this error: "Your computer has a previous version that can not be upgraded. Please uninstall the previous version and run the set up again"


I cannot find this 'previous version' anywhere in my computer files...


What now?





  • NikK
    NikK Posts: 903 Forum Champion

    Check if you have a program with this icon:

    Also, check your system tray for such an icon, the bottom-right area of your screen, next to the clock with icons like speaker volume, network etc.

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