forgotten parent password


ive put a parent password on my phone, the thing is i have forgotten what it is. is there anyway of finding out what it is.

have tryed phoning and online chat but cant get through


regards sue


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Sue,


    please use this link to create a support request to F-Secure:


    Including the following details in the request will help to speed up the case resolution:

    1. Full Name

    2. Device's brand and model

    3. IMEI code (press *#06# on your phone to retrieve it)

    4. Mobile number with country code (a valid simcard needs to be inside the phone to receive the SMS command)

    5. Proof of purchase/Receipt of the device (please take a picture of the phone's original bill and attach it on the form)

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