INSTALL PROBLEM
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Are you migrating from Virgin Media Security, or from another security product? You need to fiully remove your previous security software before installing F-Secure.
If that's not the issue, then please provide more details, such as which operating system, and which version of F-Secure you're trying to install.
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Some useful info here on uninstalling VMS:
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Not being funny, but have you actually selected the language, and ticked any T&C boxes needed prior to installation? Sorry if that's a bit basic, but sometimes we overlook the obvious.
My only other suggestion would be to run the VMS uninstallation tool (again?), as can be found here:
http://community.virginmedia.com/t5/Internet-security/Virgin-Media-Security-10-FAQ/td-p/910393
Then start again from scratch with F-Secure.
I assume you haven't any other security software installed on the machine that runs in real time?
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I am a total techno thicko. Just got an iPad air and trying to put f-secure on through my virgin account, I am clicking download from f secure site from my iPad message says safari unable to download, my f secure account shows device but nowhere on my iPad can I find any sign of protection, any thoughts.....0 Like
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Have had a look there are only 3 install options windows, Apple Mac tried that but it's only for laptop/PC and mobile which is one I am trying... Take pity on me lol0 Like
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No it makes reference to android and a cap tip to Mac but no ios, I really appreciate your contract but will contact f secure direct, baffled I am.0 Like
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Thanks Simon, it would be typical if it isn't,for years I have used and still use android with my phone, looking in envy at everything that is compatible with ios and now I have it the first thing I want to get is not available....GRRR, sigh. Thanks all the same mate.0 Like
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It would appear that F-Secure Safe is indeed not supporting iOS devices at this time - check the compatibility list:
http://www.f-secure.com/en/web/home_gb/safe?icid=10420 Like -
Hi, I just answered a similar question in another thread. Read this regarding iPad and iPhone:
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Thanks fellas
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Om du har angivit din rätta kod så föreslår jag att du editerar din tidigare post och ändrar eller tar bort koden
Installationsfiler hittar du här: http://www.f-secure.com/en/web/home_global/support/installers
ps. English is the supported language here
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