Hello sir my mobile is nokia E6-00 .i for get my possward.i send sms #UNLOCK# FROM
Hello sir MY name raju My device is Nokia E6-00.I for get my mobile ant theft password send SMS #UNLOCK# from my mobile ( F-securer install device)I read F-secure manualy.F-secure says to send SMS #unlock# than ant theft password for get. I send this SMS from my mobile(F-secure install mobile)My mobile show to this message , unable to make inter net calls service not installed. Please tell me how to recover for get password.
Thank you sir
Comments
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Hi raju,
Thanks for your post and welcome to F-Secure Community.
If your mobile phone is locked by Anti-Theft, it can be reset but this cannot be done in Community. Please contact our support: http://www.f-secure.com/en/web/home_global/support/contact#UNLOCK# is not a valid Anti-Theft remote command.
Best Regards,
Jayson
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Experiencing same problem as above. I already sent a request to your support services but so far no reply. can you please help?
I also tried to get in touch with them many times through phone number dedicated to italian customers but i got answer only the first time after this, no reply (and the service is costly).
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im also experiencing the same problem with my nokia e7, f-secure does not recognise my password any more and thier support tab promises to send an email that never arrives. it a shame nokia associates itself with unreliable and dodgy apps. now im stuck with this piece of rubbish. i will not recomend this to anyone. max12
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Hi,
You can start by emptying the Temporary Internet Files from the phones web browser.
In the phone go to Menu -> Web
At the bottom right of your screen press the cicle with two arrows (<<)
Choose Settings -> Privacy -> Clear privacy data -> All
After this check the Installed applications and remove the ones that you do not necesarily require or use.
Also check if deleting files or moving files to memory card is possible.
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