F-secure antivirus mac: fsupdated error
ibg001
Posts: 1
Hi,
I see in the log on my iMac with MAC Os 10.9 that I get this error:
09/11/13 16.54.57,565 fsupdated_guts2[10320]: Type [safe-anywhere-mac-F-Secure_Retail_SE] was not found. (URL: http://guts2.sp.f-secure.com/q, Method: POST)
This error is often in the log. Is this a problem? And what should I do?
Best Answer
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Blackcat
Posts: 511
You have updated to Mavericks, which was released just a few weeks ago. However, this version 10.9 is apparently not supported yet; http://www.f-secure.com/en/web/home_global/anti-virus-for-mac
So the update errors may be due to the fact that this version appears not be compatible with F-Secure; http://community.f-secure.com/t5/Security-for-PC/Mac-Anti-Virus/td-p/34969
Hopefully a F-Secure expert can comment on when the fix is likely to be released in the future.
5 Like
Comments
Hi ibg001,
Yes Blackcat is correct. Mac OS X Mavericks (10.9) is not fully supported yet. The newer version of F-Secure that supports this platform is expected to be released by this month.
---
Best regards,
Fendy
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Fendy,
Can I check with you, am I having the latest virus defination updates from F-Secure.
Downloaded 'F-Secure Aquarius Update 2013-11-10_05' - 'aquawin32' version
See the screen shot below.
2013-11-11 01:30:16.289 [052c.0588] I: *** LOGGING STARTED *** (UTC+8:00, session: 0x0)
2013-11-11 01:30:23.964 [052c.0588] I: F-Secure Automatic Update Agent for WIN32 1.06.109: Agent started
2013-11-11 01:30:32.955 [052c.0588] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:36:30.286 [052c.0b9c] I: Downloaded 'F-Secure Aquarius Update 2013-11-10_05' - 'aquawin32' version '1384100428' from updates-tp.sp.f-secure.com, 329014031 bytes (download size 0 bytes)
2013-11-11 01:36:32.860 [052c.0588] I: Update check completed successfully.
2013-11-11 01:40:58.264 [052c.092c] I: Installation of 'F-Secure Aquarius Update 2013-11-10_05' : Success
2013-11-11 01:41:18.201 [052c.0588] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:41:32.319 [052c.0588] I: Update check completed successfully. No updates are available.
2013-11-11 01:46:11.286 [052c.0588] I: Agent shutting down
2013-11-11 01:46:11.489 [052c.0588] I: *** LOGGING ENDED ***
2013-11-11 01:48:01.841 [056c.05bc] I: *** LOGGING STARTED *** (UTC+8:00, session: 0x0)
2013-11-11 01:48:09.828 [056c.05bc] I: F-Secure Automatic Update Agent for WIN32 1.06.109: Agent started
2013-11-11 01:48:17.581 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:48:17.597 [056c.05bc] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 01:49:17.751 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:49:17.782 [056c.05bc] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 01:49:48.826 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:50:12.961 [056c.05bc] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 01:54:13.673 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:54:25.705 [056c.05bc] I: Update check completed successfully. No updates are available.
2013-11-11 01:54:39.877 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:54:49.721 [056c.05bc] I: Update check completed successfully. No updates are available.
2013-11-11 01:54:59.831 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:55:09.706 [056c.05bc] I: Update check completed successfully. No updates are available.
2013-11-11 01:55:25.950 [056c.05bc] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 01:55:37.276 [056c.05bc] I: Update check completed successfully. No updates are available.
2013-11-11 02:07:53.584 [056c.05bc] I: Agent shutting down
2013-11-11 02:07:53.662 [056c.05bc] I: *** LOGGING ENDED ***
2013-11-11 02:09:25.591 [0578.05c4] I: *** LOGGING STARTED *** (UTC+8:00, session: 0x0)
2013-11-11 02:09:35.684 [0578.05c4] I: F-Secure Automatic Update Agent for WIN32 1.06.109: Agent started
2013-11-11 02:09:45.559 [0578.05c4] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 02:10:07.180 [0578.05c4] I: Update check completed successfully. No updates are available.
2013-11-11 02:16:23.687 [0578.05c4] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 02:16:36.937 [0578.05c4] I: Update check completed successfully. No updates are available.
2013-11-11 02:37:42.397 [0578.05c4] I: Agent shutting down
2013-11-11 02:37:43.006 [0578.05c4] I: *** LOGGING ENDED ***
2013-11-11 07:08:24.062 [0554.0590] I: *** LOGGING STARTED *** (UTC+8:00, session: 0x0)
2013-11-11 07:08:36.155 [0554.0590] I: F-Secure Automatic Update Agent for WIN32 1.06.109: Agent started
2013-11-11 07:08:42.099 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:08:42.115 [0554.0590] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 07:09:43.228 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:09:43.244 [0554.0590] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 07:11:43.604 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:11:43.620 [0554.0590] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 07:15:21.222 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:15:30.129 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 07:17:31.235 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:17:41.314 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 07:18:35.046 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:18:45.701 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 07:24:33.503 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:24:43.430 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 07:57:46.293 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:57:56.496 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 07:58:40.728 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:58:50.790 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 07:58:58.683 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 07:59:08.496 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 08:29:29.970 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 08:29:40.248 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 08:31:37.250 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 08:31:48.126 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 08:32:22.276 [0554.0590] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 08:32:32.573 [0554.0590] I: Update check completed successfully. No updates are available.
2013-11-11 08:40:18.424 [0554.0590] I: Agent shutting down
2013-11-11 08:40:18.595 [0554.0590] I: *** LOGGING ENDED ***
2013-11-11 10:42:49.535 [0520.0570] I: *** LOGGING STARTED *** (UTC+8:00, session: 0x0)
2013-11-11 10:42:52.624 [0520.0570] I: F-Secure Automatic Update Agent for WIN32 1.06.109: Agent started
2013-11-11 10:43:00.320 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:43:00.351 [0520.0570] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 10:44:01.456 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:44:01.487 [0520.0570] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 10:46:01.884 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:46:01.978 [0520.0570] I: Update check failed. There was an error connecting updates-tp.sp.f-secure.com (DNS lookup failure)
2013-11-11 10:49:38.627 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:49:52.852 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 10:51:02.103 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:51:41.017 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 10:52:13.754 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:52:27.460 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 10:54:17.852 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:54:36.819 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 10:55:01.195 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 10:55:17.611 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 11:01:25.432 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 11:01:35.463 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 11:21:50.495 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 11:22:00.541 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 11:23:57.755 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 11:24:08.397 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 11:37:12.108 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 11:37:25.339 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 12:35:00.080 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 12:35:10.485 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 12:35:15.853 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 12:35:25.684 [0520.0570] I: Update check completed successfully. No updates are available.
2013-11-11 12:36:32.212 [0520.0570] I: Connecting to updates-tp.sp.f-secure.com (no BW proxy, no HTTP proxy)...
2013-11-11 12:36:42.430 [0520.0570] I: Update check completed successfully. No updates are available.
Hi Rusli,
Yes you have the latest update.
---
Best regards,
Fendy