I have successfully loaded F-Secure on to my desktop, but am unable to add any more products / licences to my subscription. I was led to believe that 5 licences were available. Any advice or help will be greatly appreciated.
Login as above, you then should be able to see your details, such as number of licenses etc;
It's shown on this video by F-Secure; http://community.f-secure.com/t5/Security-for-PC/Hi-and-how-from-F-Secure-Safe-to/td-p/35107
is this F-secure SAFE?
If so have you logged in here; https://mysafe.f-secure.com/login?locale=en
Are you a customer from Virgin Media?
I am a Virgin Media customer, yes