I am trying to load F-Secure

Middy

Help! I am trying to load F- Secure onto my laptop, but its telling me to remove Norton security manually.

I don't have it on my laptop and can not find it in my programs to uninstall.

What am I not doing right?

Blackcat

Hi Middy,

 

Welcome to the Forum.

 

Assuming sometime in the past that Norton was your AV, the message you are seeing is probably due to an old Norton uninstall which has left remnants of it on your machine.

 

So try and use the specific Norton uninstaller first; 

 

For Windows OS;; https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

 

 

1. Download the Norton Removal Tool. Save the file to the Windows desktop.

    

2. On the Windows desktop, double-click the Norton Removal Tool icon.

    

3. Follow the on-screen instructions.

    

4. Restart your computer.

    

    

   For Mac; https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_EndUserProfile_en_us

    

   You can then try a fresh install of F-Secure.

    

   Let us know how you get on.