Failing Annual License Renewal Process
I paid for the annual license renewal last night but F-Secure will not give me the software download and also there is no place to enter in the new license key because the 'product has expired' and does not allow me to interact with it anymore.
I am left screaming at my PC and F-Secure with no ability to do anything about it. I cannot even interact with the 'online chat' as no-one ever answers it. I cannot log in to oher help features as F-Secure never recognises it. To say I am angry is a major understatement. You have taken my money but you have not delivered the product and service. Now I am left having to subscribe to this community board in a last hope that F-Secure will actually help their customer. I am a busy person running a business and my PC's are now unprotected thanks to the failed process from F-Secure.
What can be done?