need some help with my anti theft

larrypintlarrypint Posts: 1
in F-Secure SAFE

hi guys

i need some help.I use the anti theft software for a year and its fine but...

since  a hardreset yesterday on my xperia x1 i have some trouble.

i made a backup to get all my settings ,programms etc back.

windows mobile starts and f secure is asking for my normal password but it doesnt accept it anymore.

i dont changed it,i dont know what the problem is but i dont get access to my device so i really need your help !

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Best Answer

  • FrisjoFrisjo Posts: 55
    Accepted Answer

    If your phone now is locked by Anti-theft and the password dosent work it need to be rested, This canot be dont truh the community, Please create an support ticket here.

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Comments

  • JaysonJayson Posts: 595

    Hi larrypint,


    I have moved this post to Protection board.


    Thanks. 

     

     

    Best Regards, 

    Jayson

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