My mobile is stollen how can I locate it

Heila

My mobile is stolen and I no longer have the same contact number to which sim change can be reported. How can I locate my mobile and blacklist or block it from being used.

 

MJ-perComp

Hi,

 

this requires intervention by the support team. Please open a supporrt request!

 

BR

Jayson

Hi Heila,

You can send the remote commands from any mobile phone. Create text message with the following and send it to your lost phone.

#LOCATE#<sucuritycode> or #LOCK#<sucuritycode> or #WIPE#<sucuritycode>

Of course, the remote commands will only work if:

1. You have enabled the Remote commands in Anti-Theft.
2. Your phone is turned ON with your SIM card inserted.

This short videoclip would give you an idea how the Anti-Theft works:
http://www.youtube.com/watch?v=8DntSjpgRPo

Thank you.


Best Regards,
Jayson

F-Secure Community Moderator