My mobile is stolen and I no longer have the same contact number to which sim change can be reported. How can I locate my mobile and blacklist or block it from being used.
this requires intervention by the support team. Please open a supporrt request!
Hi Heila,You can send the remote commands from any mobile phone. Create text message with the following and send it to your lost phone.#LOCATE#<sucuritycode> or #LOCK#<sucuritycode> or #WIPE#<sucuritycode>Of course, the remote commands will only work if:1. You have enabled the Remote commands in Anti-Theft.2. Your phone is turned ON with your SIM card inserted.This short videoclip would give you an idea how the Anti-Theft works:http://www.youtube.com/watch?v=8DntSjpgRPoThank you.Best Regards,JaysonF-Secure Community Moderator