Problems with security

Hej, Jag får meddelande att "dator är inte skyddad" .

Sedan vid uinställningar: "genomsökning av virus" står: inaktuellt.

Konto ID 8984-7499-9608-4954-2494

Enh. ID    33f4a1

Hjälp!                       Tack,   Marjan

 

Comments

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Marjan, 

     

    Unfortunately our community isn't not localized in Swedish, could you please post in English (or German) so that we can help you better?

     

    Could you also precise the conditions of the errors you see? For example the exact version of the F-secure product you are using and the operating system?

     

    Thankyou.

  • Hei Ben,

    Sorry for swedish notice, I´l do my best with English.

    I get a message that "comp. is not save". Adjustment for Virus scan says "not aktual"!

    OP system is W 7

    Konto ID 8984-7499-9608-4954-2494

    Unit. ID    33f4a1

    Help!                       Thank You,   Marjan

     

    I have a notion that everything begans after I update to 2013 version. Have I missed something ?

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Marjan,

     

    Thank you for the translation. In order to see better what is happening on your specific installation, you might want to open a support ticket here. Swedish is one of the supported language so you can feel better explaining what is happening .

     

    Please provide also an fsdiag of your machine to speed up the support process.

     

    Thank you, Tack!

     

This discussion has been closed.