F-Secure Internet Security Turned off

FloridaJo
FloridaJo Posts: 14 Observer
in F-Secure SAFE

For several minutes I could not get IS turned on.

It was turned 'on' but was showing a big red X for off.

Even after rebooting it was off.  Then, it turned back on again.

 

Win XP sp3 H.E.

 

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Comments

  • MJ-perComp
    MJ-perComp Posts: 1,101 Superuser

    Hi,

     

    how long was the machine off since your last shutdown (it takes some time to DL and install the updates)?

    Does the problem reoccur?

     

    Like
  • 2eemeli
    2eemeli Posts: 99

    Hi,

     

    Matthias has a good point it would be good to know how long the IS didn't receive updates.

     

    It could be the case your computer was turned off for a long time and F-Secure released a Hotfix to the channel. Depending on what part of the product will be hotfixed the F-Secure services will be restarted during hotfix installation process.

     

    Restarting the F-Secure services will then trigger the red cross and notify that AV is off.

     

    Red cross should only be visible for a short time.

    Ukko
    1Like
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