Replaced Hard Drive

docrogers

My hard drive crashed and I had to replace it but now my subscription key doesn't work. What do I need to do to start my F-secure again

Janiashvili

Oops, mistakenly I've kudoed you...

You should do the following: 1.Go here http://www.f-secure.com/en/web/home_global/support/contact/request
2.Ask the support to reset your subscription
3.Provide them your Subscription key.
4.Your key should work now, go and use it.

Ville

Since this is the beta forum I assume you're using beta version.

 

Just login to beta.f-secure.com, get the installer from there and install. The installer contains the subscription key and automatically uses it.

 

Ville

Janiashvili,

 

There is no need to ask support to reset the key any more. If all subscriptions are used the client offers an option to move a license from another computer.

 

Simon

That's excellent news!