Battlefield 3, Counter Strike Global Offensive problems with F-Secure
I'm using F-Secure since two years as it's not very resource hungry and thus ideal for gamers. I recently renewed my subscription but next year I think I won't do that anymore because of the recent problems with many main stream games like Battlefield 3 and Counter Strike Global Offensive.
For Battlefield 3 it seems I have to turn off DeepGuard. For Counter Strike Global Offensive I don't know what it is but I have to turn off F-Secure completely to run it. I noticed also problems in Giana Sisters Twisted Dreams where I have to turn off F-Secure as well.
I have no idea who took this product decision but it was wrong. F-Secure is just about to lose a customer if this won't get better with an update soon.
I have no interest in adding my games to some exclusion list. They need to run without any customization.
The 2014 version, which should be out fairly soon, has a Gaming Mode, which might help with your issues. If you'd rather not wait, you could try signing up for the Beta version:
What kind of problems do you experience with the games? Are they blocked by DeepGuard (false positives). Then report them to https://analysis.f-secure.com/portal/login.html and they will get fixed in few hours.
Is there some other kind of interference? VAC (Valve Anti-Cheat) is aware of DeepGuard and should not think it's a cheat program. You could try setting DeepGuard to compatibility mode from Computer Security > Settings > DeepGuard and see if it helps.
I'm a gamer myself and haven't really had major problems, but sometimes I have to set DeepGuard to compatibility mode.
F-Secure R&D, Desktop products
In Battlefield 3 I get kicked by Punkbuster for running a "disallowed" driver. There is a long forum thread over at EA Battlelog about this: http://battlelog.battlefield.com/bf3/en/forum/threadview/2832654348585650069/
In Counter Strike Global Offensive the program starts but just shows a blank screen. It can't be closed via the Task Manager i.e. Only unloading F-Secure Internet Security 2011 helps.
In Giana Sisters Twisted Dreams for whatever reason the game didn't accept inputs. After unloading F-Secure all was back to normal.
I don't understand why I'm still on 2011 although I renewed my subscription. Do I have to buy the 2013 edition extra?
I also don't understand why this started happening just recently... a few weeks back it was all fine.
If you have a velid subscription, you don't need to purchase FS 2013 again, but you can download it from here:
This was mentioned on here recently, and I agree, if F-Secure want people to be using the best versions of their products, they should at least nag people to upgrade, like they do when a license is due for renewal! If a popup is possible for that, why not for version upgrades?