Virus and spyware scanner

My virus and spyware scanner keeps falling out

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  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello 44,

     

    Could provide more information about your problem? What is the product you are using, on which Operating system?

    Could you post screenshots or details on the crashes/errors you experience?

     

    Thank you.

  • 4444 Posts: 2

    Hello Ben,

     

    Windows 7 Premium,  F-Secure 2013

     

    I start my internet up and for a short it run's fine, then after a number of minutes, a pop up screen appears notifying me that 1 particular function in my computer security : the virus and spyware scanner suddely no longer functions : despite my valid abbonee code it somehow thinks otherwise,

     

    The deep Guard and Firewall functions (part of the same page) operate nicely without trouble.

     

    Sincerely

     

    44

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