ISTP 92 installation problem on polish version on Windows 7 (32-bit)


Welcome. I’ve received information that F-Secure ISTP is released.


I uninstalled previous version of FS Internet Security 2014 which worked fine.

I downloaded and tried to install new ISTP release from the beta section.


During the installation, Launcher Pad (download 100% completed) tells me “installation failed”. No other information is shown.


Where does F-SecureNetworkInstaller write log file in order to check what is the problem?


Regards MrPMO


  • Ville
    Ville Posts: 692 F-Secure Product Expert

    The logs are in c:\programdata\f-secure\logs.


    It sounds like there is something left from the previous installation. Please get the uninstallation tool from the site (tools) and run it to clear any leftovers. Then try the installation again. If it still does not work, please create a bug report to so that we can investigate the logs.





    F-Secure R&D, Desktop products

  • MrPMO
    MrPMO Posts: 3 New Member

    Thank you for your reply.


    I had removed manualy all files connected with F-Secure from %appdata%, %temp%  and %tmp%

    after that I removed F-Secure entries from Windows Registry.


    Finally I run F-Secure Uninstallation Tool and I was able to install new version of ISTP



  • Janiashvili
    Janiashvili Posts: 454 Adventurer
    hah, congrats.

    But, I think, instead you just had to use that tool first(it'd be easier)
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