Innstallation fails again and again and again...

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I got Mac OS X 10.7.5

 

Comments

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Marianne,

     

    You might want to refer to the following KB for installation guidance.

     

    http://community.f-secure.com/t5/Security-for-PC/How-do-I-install-the-security/ta-p/15558

     

    As advised by the error, did you try to re-download the installer and check that your internet connection is working while you try to install?

     

    If you still cannot install our product, you might want to open a support ticket so that our agents can help you better.

     

    Thank you

  • agoago Posts: 3

    I tried this and it works. Main question is: how this is even possible with F-secure?

     

    A) To uninstall the F-Secure Antivirus for Mac

     

    Copy your product key from manage subscription

     

    1.Open the folder where you installed the product. By default, the product  is in the Applications folder.

    2.Open the F-Secure folder.

    3.Double-click the Uninstall F-Secure Anti-Virus for Mac icon. The  uninstallation program opens.

    4.Click Uninstall . You need to enter your administrator password to  uninstall the product.

    5.Enter your administrator user name and password and click OK .

     

    B) To install the F-Secure Antivirus for Mac

    Download link

    http://download.f-secure.com/estore/f-secure_anti-virus_for_mac.dmg

     

This discussion has been closed.