Why?!

swordkidz
swordkidz Posts: 5
in F-Secure SAFE

i try fs free online tools that is "health check"..
when i run it,it said my com is not protected..

u can look at this image

dekstop1.png

but,i has norton IS...

 dekstop1.png

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Comments

  • MJ-perComp
    MJ-perComp Posts: 1,101 Superuser

    No need to sware!

     

    Currently all vendors are updating their software. It is likely that F-Secure does not know Build that you are using.

    So please give exact version and build of  NIS that you are using.

     

    Also the report that is generated would help. Please submit it in a regular support case and kindly mention this thread.

     

    BR

     

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  • swordkidz
    swordkidz Posts: 5

    Norton IS 2012
    Version 19.1.0.28
     
    i had attached the report already... 

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  • WK
    WK Posts: 1 Former F-Secure Employee

    Thanks for reporting. We are looking into it and will fix this ASAP.

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  • swordkidz
    swordkidz Posts: 5

    i just wonder because it said no antivirus detected as below..

     

    dekstop1.png

     

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