Browsing Protection IS 2013 Google Search Site Safety Indication Not Working jn Google

Brun54

When I search the web with Google search engine (makes no difference with what browser) the safety indicator on the left side never shows up.

Searching with Bing, Yahoo and AltaVista is just working fine.

When I searched in the community for this matter I found that this a known problem, but I was unable to find any solution.

Can someone let me know how this can be solved ?

Thanks in advance

Janiashvili

Hi, please take a look at URL of google, does it use"https" or "http"?

Browsing Protection is based on traffic(not the browser), thus it can not work on https:// (encrypted) websites; Through, the next IS(IS 2014) should have https:// browser plugin for few browsers

Brun54

I have tried http and https both with the same result: no safety indicator.

Jagadesan

Hi Brun54,

With regards to your problem, this is a known issue due to the change in search algorithm that has been done by Google recently. We will rectify this issue in Internet Security 2014. 
 
Thanks.

Best Regards,
Jagadesan

DJ69

This was helpful to me. Thank you

Brun54

Thank you very much for your reply.

Let's wait for IS 2014 then

Brun54

I just downloaded and installed internet security 2014 and much to my surprise the issue stil persists.

Could yo please look into the matter and let me know when it will be resolved ?

Thanks in advance.

 

Brun54

Correction: It's working fine in internet Explorer and Firefox, but the problem still remains when working with google Chrome Version 29.0.1547.66 m.

Brun54

Problem solved: Online safety was de-activated in Chrome. Sorry for any inconvenience.

Ben

Hello Brun54,

 

Thank you for keeping us updated on your issue and confirming that everything is now back to normal.